How Wallet Records Enter Our Policy
We collect account details you submit, the phone verification result required before account access, and activity needed to keep your account and payment status aligned. A DANA, OVO, GoPay or QRIS transaction can create a reference, amount, status and receipt record; bank transfer or virtual account
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use can add the selected rail and confirmation details. We use this material to match deposits, investigate a stalled cashier status and answer a privacy request. We do not ask you to send payment credentials through an open message. Access and eligibility depend on local law,
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and our processing follows the settings and notices shown when you use the account. If you believe a record is wrong, contact us with the account email or phone detail, payment rail and approximate transaction time so we can locate the relevant entry without requesting unnecessary
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material.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
